Documentation should display and describe what a product is, how it works and how to use it properly. What is documentation and why is it important?Īlso known as technical and/or product documentation, the term “documentation” covers a wide range of information, usually organised into - surprise! - documents. Here’s why you should use Confluence for your documentation and how you can make it as clear, user-friendly and interactive as possible. It can also be used to create technical documentation for external users of your products. Whether it’s used as a company wiki, department hub or co-working space to facilitate remote work, Confluence’s flexibility, accessibility and customisation potential makes it a go-to choice for teams all over the world.īut what about external use cases? Confluence’s adaptability doesn’t stop at peer-to-peer collaboration within organisations. Confluence is an incredibly versatile tool with a number of different applications.
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